The most popular extended after-sales service package
SensCare Plus, the most popular option, goes beyond remote support to offer a more comprehensive protection shield that also covers field operations. In addition to the four remote maintenance sessions included in the standard package, your physical infrastructure is examined and optimised on-site by experts with two on-site periodic maintenance sessions and two on-site service sessions per year. The aim is to ensure the system is used as efficiently as possible by providing uninterrupted 24/7 support not only for technical faults but also for all kinds of operational requests from users.
This package prioritises corporate continuity and places no restrictions on software installation or training for new users, you can receive unlimited training and installation support whenever your business needs it. Critical features such as replacement with a new product within three working days in the event of a fault and uninterrupted mobile application access, combined with the on-site service power offered by the Plus package, provide your facility management with high flexibility and security.
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Basic level extended after-sales services
With SensCare guarantee
Top-tier extended after-sales service package
With SensCare guarantee